Cancellations and Refused Orders
Once you've placed your order we begin immediately to process it. You must
contact us within 8 hours to cancel or modify your order.
Orders refused upon delivery will be assessed a return
shipping and re-stocking fee of 20% of invoiced order.
Returns
We do however understand that mistakes happen and that you
might need to return all or part of your order. You may return any items you've
ordered within 30 days in their original packaging and in unused condition.
Please contact the Greeno Supply customer
service team to receive an RMA # and the correct warehouse address for the
return. We ship from a network of warehouses across the United States, so
please be advised that returns of multiple products might need to be shipped to
different warehouses.
Return shipping costs are paid for by Greeno Supply -
if we've made an error and shipped you the wrong items or an incorrect number
of items.
If you've made, an error or otherwise need to return items,
you must pay for the return shipping charges and re-stocking fees.
Returns sent to us without an authorized RMA # will be
refused.
All returns that are not the result of an error on our part
will be charged a 20% restocking fee.